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Families meeting the challenge of mental illness.

Troubled man.Getting Help in a Crisis

What is a crisis situation?
  • a person with mental illness is hurting himself/herself, engaged in dangerous behaviors, or threatening to do so
  • a person with mental illness is acting violently toward others or threatening to do so
  • a person’s symptoms are escalating and behaviors are becoming out of control or dangerous.

What to do in a crisis:

  • CALL A CRISIS HOTLINE (See box at right)

Stay on the line with the operator and wait for help to arrive, OR

  • GO TO A MERCER COUNTY EMERGENCY ROOM WITH PSYCHIATRIC SERVICES

Emergency Mental Health Services of Capital Health System (the Crisis Center)
750 Brunswick Ave., Trenton, NJ   609-394-6086

University Medical Center at Princeton Emergency Room
253 Witherspoon St., Princeton NJ   609-497-4000

St. Francis Medical Center Emergency Room
601 Hamilton Ave., Trenton, NJ 08629   609-599-5180

Preparing for a crisis:

Collect the important information below and keep it accessible.

  • Mercer County Psychiatric Screening Center 609-394-6086
  • the name and phone number of the person’s psychiatrist/ therapist
  • a list of the person’s medications and dosages
  • the person’s diagnosis and treatment history
  • contact information for a family member or friend
  • NAMI Mercer’s telephone number 609-799-8994

EMERGENCY
CALL 609-396-4357 or 609-394-6086

The Mercer County, NJ 24-hour emergency screening center will help you assess the crisis and determine what to do. You may request that the Mobile Outreach Team come to the location of the emergency.

IMMEDIATE DANGER
CALL 911

Police officers and an ambulance will come to you as quickly as possible. Ask the dispatcher to send an officer with experience with people with mental illness.

SUICIDE PREVENTION
CALL 800-273-TALK (8255)

The National Suicide Prevention Lifeline is a free, confidential, 24-hour hotline that links you to a network of local crisis centers. If you are not in immediate danger but need to talk to someone about suicidal thoughts, call the National Hopeline Network 24/7 at 800-Suicide (784-2433).


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Families Meeting the Challenge of Mental Illness